Features in the Digital Building Lifecycle Management

Neotwin - digital building lifecycle

The Owner Platform consists of the Project and Asset Information Management applications. Each of the applications has several modules. Following processes, tasks and roles are supported.

Project Information Management (PIM)

Project Information Management

Asset Information Management (AIM)

NeoTwin Asset Management

Based on user and customer requirements, the project is defined and processed in “Project Information Management”. After project completion, the asset is handed over to the user/customer and to the property manager, where the data and processes are controlled in the “Asset Information Management”.

The property manager plans and manages the assets based on specifications requested by the asset manager. At the same time, it also takes the requirements of the users into account. This is the basis for the operation, the management of construction projects handled in “Project Information Management” and finally the due diligence and transaction (purchasing and sales processes) of the asset.

  • Dashboards:
    • Dashboards with KPIs and indicators across all topics as well as for individual topics such as costs, contracts, schedules, risks, etc.
    • Analysis of the causes of deviations from the target specifications
  • Reporting: cross-topic reporting and detailed reports on cost calculations, contracts, target/actual comparisons, etc.
  • Master data management: addresses, catalogues of costs, schedules, risks, etc.
  • Project portfolio/programs: Management of projects with their metadata and aggregated to portfolios or programs
  • Project structure:
    • Management of a hierarchically flexible project structure
    • Support of agile methods based on work packages with individual tasks using Kanban board
  • Programming: Management of the goals and requirements of a project
  • Building management:
    • Management of attributes and quantities of buildings and their components and rooms
    • Integration of building models
  • Cost planning/controlling:
    • Administration of the planned costs for every phase including cost changes
    • Integration of costs arising from contracts to represent the cost situation and forecasts
    • Management of provisions related to risks
    • Cash flow planning
  • Contract management:
    • Input from the tendering, contracting and invoicing processes
    • Comprehensive change order management, from registration to approval/rejection
  • Schedule planning/controlling:
    • Administration of different schedule levels (milestone schedule, general schedule, detailed schedules, etc.)
    • Linked tasks between schedule plans
    • Integration of schedule tasks and cost data
    • MS-Project, Primavera Connectors
  • Risk management:
    • Management of individual risks related to the project phase and structure
    • Management of measures to reduce the occurrence probability of and the risk range
  • Cross-features:
    • Integration of building models if available
    • Various interfaces for import/export data from/to 3rd party applications
    • Management of documents (DMS) with reference to the project structure and business objects such as cost calculations, contracts, change orders, etc.
    • Support of project communication with chats, emails, web conference
  • Dashboards:
    • Dashboards with KPIs and indicators across all topics as well as for individual topics such as action planning, maintenance, revenues, etc.
    • Analyses of deviations from target specifications
  • Reporting: cross-topic reporting and detailed reports on contracts, incidents, target/actual comparisons, etc.
  • Master data management: addresses, catalogues of building components, rooms, equipment, cost structures, etc.
  • Asset management and portfolios: Management of assets (properties and their buildings) with their metadata and aggregated to portfolios
  • Inventory documentation:
    • Support to create the as-built documentation of existing buildings or in the takeover within the transaction management
    • Updating of the building components, inventory and outdoor facilities
  • Area management:
    • Administration of different area types (DIN 277, gif e.V. etc.)
    • Categorization of areas for different FM processes such as rental management, cleaning management, etc.
  • Action planning:
    • Annual planning and administration of all planned construction and maintenance measures with budget and schedules (target specifications)
    • Target/actual comparisons with the results from the other applications
  • Management of construction measures:
    • Analogous to the projects, support of the processes for all construction measures which are not managed as projects, but with simplified functionality with focus on contracts (cost of services, invoicing)
  • Maintenance:
    • Support of the implementation of planned and adhoc measures through contracts or orders
    • Updating of documentation
    • Classification of assets according to FM aspects (availability, condition, etc.)
    • Tracking of the processing status
  • Cleaning management:
    • Creation of cleaning plans
    • Possibility of purchasing external services and internal orders
    • Tracking and invoicing/confirmation of services
    • Defects management
  • Services/supply services for operation: Purchasing and administration services/supply services which are not covered by the modules “Management of construction measures”, “Maintenance” and “Cleaning management”, such as supply and disposal services, caretakers, security services, etc.
  • Revenue management:
    • Administration of rent/usage units. Occupancy plan of rental units
    • Management of rental contracts. Administration of chargeable costs to users
  • Helpdesk: Incident management (e.g. tenants, caretakers, other service providers, etc.)
  • Risk management:
    • Management of individual risks relating to construction measures, maintenance, operation and renting
    • Management of measures to reduce the occurrence probability and its consequences
  • Transaction management:
    • Generation/structuring of the asset documentation according to the specifications of data rooms (dRooms, Architrave, Brainloop etc.)
    • Upload of the required documents into the data room
    • Import of documents from data rooms for the as-built documentation

Cross-features: see project information management

Real-time Monitoring

(Process model – Integration model – Controlling model)

The data from the individual applications are combined internally in an integrated information model.
The resulting indicators and KPIs are used to monitor and control the projects, assets and portfolios over their entire lifecycle.
Process and Controlling Model

Example of integrated cost model of a project